5 Customer Service Blunders Made by Small Businesses

5 Customer Service Blunders Made by Small Businesses

Is “quality customer service” part of your brand promise? If so, you’ve made a commitment to deliver an outstanding buying experience each and every time a customer (or would-be customer) interacts with your business. It’s a commendable goal, but not one easily...

Testimonial – John McCallion

Really enjoyed the Alternative Board’s lunch event in Clontarf Castle, Dublin yesterday. Thanks to Ciaran O’Brien and PJ Timmons for a superb session. For owners and executives, this is a really smart and affordable way to avail of external expertise and...
Productivity Hacks

Productivity Hacks

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How to set up a virtual office for a small business

How to set up a virtual office for a small business

Virtual Office Space Dos and Don’ts You’re ready to give your business an impressive corporate presence, but you’re not willing to plunk down Thousands of Euro for the office space, the permanent staff, and the infrastructure. A virtual office is probably a good...