Being sued by an employee can be a business owner’s worst nightmare, costing significant money and time. However, you can potentially avoid this risk if you follow a few hiring best practices and avoid the common errors below. Lack of Employee Handbook: This...

In many companies, managers and other leaders assign goals to employees, then sit back and wait for results. This passive approach sometimes ends up with missed deadlines, incomplete work on projects, and a generalised disappointment in the employee’s lack of...

One report after another confirms what many employers already know: the men and women who work for them aren’t always engaged with their jobs, and many are looking elsewhere for different employment. Keeping employees engaged has always been a challenge, but today—in...

No one can say with certainty what the future of work will look like. But many elements are already in place, and employers should think long and hard about how their workplace will evolve as the “future” becomes the present. Of course, technological advances will...

You know how it is when you’re a business owner; so many things to do, so little time. As an owner, your focus is to build your business, but in building your business, there are so many things to be done. If you focus on doing the tasks yourself, in typical...

As a business owner, there must've been a time when you were convinced that you had to grow your business in order to be successful. This couldn’t be further from the truth. Through my experience working with other business owners, I’ve learned that how they define...

In business, what can be measured must be measured. There’s no excuse for neglecting metrics that inform you and your team how the business has performed in the past, and where it might be headed in the future. The data available to compile can say a lot...

Finding the right candidate for your small or medium business can often be a difficult task. The number of potential employees has increased over the past few years, but so have the needs of companies. Recruitment policies have had to change, as a result, for...

In my previous blog, I discussed why diversifying your client base is important for your business’ profitability. Once you’ve targeted the right people, how do you go about keeping those profitable clients? As a business owner, your profitability is a crucial aspect...

If there’s ever an emergency, and you need to take a leave of absence, your business must continue to be “business as usual”. In order to delegate your responsibilities to available team members, it can be helpful to have a contingency plan in place in the event of...