While showing your appreciation for your customers should be a year-round activity, the holidays are a particularly fantastic time to express gratitude to those who support your company. Never downplay the inherent value and importance of expressing customer...

In the hard-fought battle to recruit and retain high-quality employees, smaller businesses may sometimes feel at a disadvantage. But even if they lack all the HR resources of a larger company, it’s possible to compete when your efforts include an emphasis on finding...

    There has been much speculation as to whether we are heading into a recession in the coming weeks or months. While some argue that the U.S. economy was already in a recession as early as this summer when we experienced two consecutive quarters of...

These days, after what seems an eternity of business restrictions due to Covid-19, companies are rightfully grateful for returning customers, and new prospects willing to give their business a chance. After all, every CEO and business owner understands that, without a...

We’ve all read with shock and horror about large cyber-attacks such as the breaches at Target, Netflix, and financial institutions including JP Morgan, but what if I told you that the most frequent threats have been to small and medium-sized businesses? In fact, more...

With many businesses focusing their marketing online these days, in part due to the pandemic, the question as to the value of social media has once again become a hot discussion topic in my TAB groups. According to a recent study with small business owners, a majority...

Successful and effective business leaders often share notable common traits. You know, things like vision, enthusiasm, and integrity, to name a few. Research suggests however that communication is the number one key attribute of great business leaders. But strong...

Strategic planning is a critically important part of business growth. If a CEO and senior executive staff don’t look ahead to what the future might hold, there’s little opportunity for growth and expansion. A business can only tread water and hope for the best...

We’ve all read with shock and horror about large cyber-attacks such as the breaches at Groupon,  Netflix, and financial institutions including JP Morgan, but what if I told you that the most frequent threats have been to small and medium-sized businesses? In fact,...