The Alternative Board really stands for “The Accountability Board” because that is what your fellow board members do for you – hold you accountable! However, this is not in the traditional sense of Corporate Governance, where Directors have...
Delegating (not abdicating) P&L responsibility to your management team gives people ownership and accountability. They will think and behave more like business owners. My service department was spending several hundred euros every couple of months on rag cleaning....
My younger employees are not accustomed to taking notes in meetings. I told them that if they take notes and then come to me with a question, I can assume that they don’t understand something. If they don’t take notes, then I have to assume that a question is because...
As business owners, most of us wear multiple hats (Chief Everything Officer). Most likely, you don’t want it to always be this way. You need to be able to answer questions such as: where is your organisation today? Where do you want it to be? What is your role in your...
As a business owner, you are sometimes faced with failures (closing a location, hiring the wrong person, failed product launch, etc.) that shake your confidence. You also tend to take it personally since it’s a reflection of decisions you made. You have to accept that...
