We had a sample board this week for 14 business owners at the Royal St. George Yacht Club in Dun Laoghaire. The most common challenge across all businesses identified was recruiting and retaining talent. What was really interesting was the variety of strategies being...
Position the Team as the Unit of Performance
Brian Crowley, TAB Ireland Most job applicants will list ‘team player’ as one of their strengths. But how true is this in reality? Benchmark yourself against the following: Are you prepared to stretch timelines to achieve buy-in from key stakeholders? Do you really...
Engaging Employees the Steve Jobs Way
Brian Crowley, TAB Ireland, www.TheAlternativeBoard.ie Research has shown that once employees are paid “enough” to meet their needs (defined as “money is no longer a pressing concern”) that further financial rewards will have only a limited motivating effect. This...
Keeping Meetings Timely
We have improved the focus and reduced the time of our team meetings since our VP of sales implemented two facilitating techniques. Our agenda now includes a budgeted amount of time for each topic. If we approach the assigned time for the topic she will interrupt and...
Call Waiting
To maximise my time during the work day, I return calls only at appointed times - 8:00 am, 11:30 am and 4:00 pm. My voice mail message indicates the times during which calls will be returned. My customers have told me that they like this system as they then know when...
Hiring for a Trial Period
When there is a disparity between the salary a hiring prospect wants and what you, the owner, want to pay, try the following. Bring the new hire on for a trial period of 1-3 months starting at the salary the owner wants to pay and review with the new hire a very clear...
Incentivising Non-sales People
Make use of an “Ambassador Programme” within your organisation that provides an incentive for field personnel, technicians, etc. to identify potential opportunities for the sales force to engage clients or prospects. The incentive could be something like a €100.00...
Tips for employee engagement
Engaged employees are enthusiastic, committed to and inspired by their work. They are emotionally connected to the organisation and keen to give of their best. They are alert to issues /opportunities on behalf of the company. It will come as no surprise that research...
Got a Pen?
My younger employees are not accustomed to taking notes in meetings. I told them that if they take notes and then come to me with a question, I can assume that they don’t understand something. If they don’t take notes, then I have to assume that a question is because...
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